Tue. Oct 19th, 2021


With the latest launch of iOS 15, Apple seems to have made some adjustments to Siri performance which have eliminated options relied on by low imaginative and prescient and blind iPhone customers.

siri glow
A number of ‌Siri‌ instructions that present particulars on telephone calls, voicemails, and sending emails now not look like working. The next instructions was useful, however have not too long ago been eliminated.

  • Do I’ve any voicemails?
  • Play my voicemail messages
  • Verify my name historical past
  • Verify my latest calls
  • Who known as me?
  • Ship an e-mail
  • Ship an e-mail to [person]

Over the past two weeks, we have acquired a number of emails from ‌iPhone‌ customers who’re lacking this key ‌Siri‌ performance, or their family who’re trying to assist them navigate the adjustments. The ‌Siri‌ function removals have additionally been documented on the AppleVis boards for blind and low imaginative and prescient customers of Apple merchandise.

One of many folks whom I assist instructed me that she may now not use Siri to ship e-mail from her iPhone 8 with iOS 14. I attempted on my iPhone SE with iOS 15.0 and the response from Siri was “sorry, I can not assist with that’. Subsequently, I’ve had the identical response on a telephone operating iOS 12. If this can be a deliberate function elimination, it is definitely a loss to some customers with sight loss who discover it a handy method to ship a short e-mail.

Previous to this final iOS replace if Siri was requested to play voicemail Siri would – now Siri simply states cannot try this. Looking for a piece round round as my dad who is totally blind closely relied on this function.

My sister is blind and Siri would reply to voice instructions ie, learn my textual content, name Barbara, reply questions relating to climate and most significantly inform my sister who known as her. As of immediately, Siri’s response is “I can not assist with that”. Has the system modified? Is there one thing on the iPhone that must be in abled so Siri will assist my sister with realizing who known as her prior to now?

Asking ‌Siri‌ to offer particulars on latest telephone calls or voicemails leads to the next response: “I can not assist with that, however you possibly can ask me to open the Telephone app.” Asking about e-mail garners the same response about ‌Siri‌ being unable to assist.

It is price noting that it is nonetheless doable to ask ‌Siri‌ to play the newest voicemail message that is out there, or a voicemail from a selected individual, however ‌Siri‌ is not going to learn out a listing of all of the out there voicemails. The ‌Siri‌ instructions appear to have disappeared when ‌iOS 15‌ was launched, however iOS 14 customers are additionally not in a position to make use of them anymore so it isn’t a problem tied to ‌iOS 15‌.

We requested Apple for touch upon whether or not this was a bug or if there are alternate instructions out there for customers, however after a number of days of ready for a response, we didn’t hear again. A person on the AppleVis boards spoke to Apple assist and was instructed that Apple is conscious of the difficulty, so there is a chance that this performance shall be re-added sooner or later.



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