Following an outcry from its customers, Notability says it’s making adjustments to its controversial subscription coverage to make sure that individuals who beforehand bought the app retain lifetime entry to all present options and content material.

Notability Feature
The course correction was introduced by the corporate on Tuesday in a Medium weblog submit, after the favored note-taking app obtained substantial blowback from customers who had been irritated to study that Notability’s swap to a subscription mannequin meant options they’d bought would cease functioning after one yr.

Yesterday, we made a giant announcement concerning our transition to a free app with an non-compulsory subscription. We heard the frustration from our present prospects, and we wish to appropriate our course.

In the present day, we’re making some adjustments (coming quickly in Notability model 11.0.2). Everybody who bought Notability previous to our swap to subscription on November 1st, 2021 can have lifetime entry to all present options and any content material beforehand bought within the app.

Lifetime entry will embrace limitless enhancing, iCloud sync, and any options or content material purchased by in-app purchases, based on the builders, who added: “Future options we develop can also be included, relying on their complexity and price to keep up.”

We’re a small firm, so we designed the unique one-year entry plan as a precautionary measure since we weren’t sure if we might assist lifetime entry. We sincerely apologize for placing our present customers on this place.

Notability’s course correction means the app now not seems to violate Apple’s App Retailer Evaluation Tips, which forbid apps that swap to a subscription mannequin from taking away major performance present customers have already paid for.

It isn’t clear if Apple pressured its hand to fall in step with the rules or client strain was the principle affect. Both means, Notability’s change in fact might make it unlikely that different app builders eyeing a subscription mannequin will try an identical technique of revoking options that present customers have already bought.

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