share your desktop for distant assist with Chrome Distant Desktop


When all different distant display screen sharing options fail, you possibly can all the time flip to Chrome Distant Desktop to assist an end-user clear up an issue. Jack Wallen reveals you ways.

chromebook-1.jpg
Picture: CC Picture Labs/Shutterstock

Generally we simply need assistance with our computer systems. And with so many individuals nonetheless working remotely, that assist can change into a problem. That is particularly so for these workers utilizing the likes of Chromebooks or different desktops which may not assist TeamViewer or AnyDesk.

SEE: Keyboard troubleshooting information (free PDF) (TechRepublic)

If you end up in such a scenario, you can all the time flip to Chrome Distant Desktop. Though this platform isn’t practically as useful as among the others (as in, it doesn’t enable the distant assist particular person to take management of a desktop, it’s a strong choice when nothing else works.

Simply be warned that working with Chrome Distant Desktop means distant assist must information end-users by way of troubleshooting (as an alternative of doing all of it themselves). Nevertheless, for a free answer, Chrome Distant Desktop shouldn’t be shrugged off as a non-starter.

With that mentioned, let’s learn how this instrument is used.

What you’ll want

To work with Chrome Distant Desktop, you’ll want two techniques, each of which should have a desktop and an online browser. You’ll additionally want each machines logged right into a Google account (they don’t have to be logged into the identical account). I’m going to display on a Chromebook (working ChromeOS 101.0.4951.6) and Pop!_OS Linux. Nevertheless, you are able to do this on any platform (together with macOS and Home windows).

set up Chrome Distant Desktop

The steps for putting in Chrome Distant Desktop will fluctuate, relying on which browser you utilize. Out of your browser of alternative (as long as it’s both Chrome or Firefox), go to https://remotedesktop.google.com on each machines. You’ll be prompted to put in Chrome Distant Desktop on the gadget (Determine A).

Determine A

The install prompt for Chrome Remote Desktop.
The set up immediate for Chrome Distant Desktop.

Click on Set up after which, when prompted, click on Set up once more. When you’re utilizing Linux, this may obtain a file to your native storage that you should set up. On a Ubuntu-based system, the set up course of goes somewhat like this:

  1. Open a terminal window.
  2. Develop into the Downloads listing with cd ~/Downloads.
  3. Set up the software program with sudo dpkg -i chrome-remote*.deb -y.
  4. The set up will error out. To repair it, situation the command sudo apt-get set up -f.

use Chrome Distant Desktop

On the machine you need to entry, return to remotedesktop.google.com. From that web page, click on Generate Code within the Share this display screen part (Determine B).

Determine B

Preparing to share the screen on a Chromebook.
Getting ready to share the display screen on a Chromebook.

As soon as the code generates, go to the opposite machine, go to remotedesktop.google.com, kind the entry code underneath Hook up with One other Pc, and click on Join (Determine C).

Determine C

Type the access code here to access the remote machine.
Kind the entry code right here to entry the distant machine.

Again on the distant machine, you’ll be requested to permit the distant consumer entry to the system (Determine D).

Determine D

Allowing access to ChromeOS for a remote user.
Permitting entry to ChromeOS for a distant consumer.

Click on SHARE and the distant display screen will likely be shared with the native consumer. At this level, you possibly can see every part that occurs on the distant desktop, so you possibly can stroll the end-user by way of resolving their points.

Whenever you’re executed with the distant display screen, make the end-user click on on their system tray after which click on Cease (Determine E) to finish the session.

Determine E

Ending a remote Chrome Remote Desktop session.
Ending a distant Chrome Distant Desktop session.

This isn’t a really perfect answer for distant assist, however in a pinch, Google’s platform will definitely pull by way of when different instruments may both not work or aren’t accessible.

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