Wed. Dec 8th, 2021

It seems that in-person workplace work is not the important thing to success — collaboration is, in response to a brand new survey.


Picture: GettyImages/Morsa Pictures

Hybrid work could be higher than in-person so long as leaders and staff know the way to collaborate. That is what Ernst & Younger discovered within the new Future Office Index. Actually, many firms report that company tradition is best now than earlier than the pandemic hit.

EY surveyed greater than 500 C-suite and enterprise leaders within the U.S. and located an fascinating image of the brand new actuality: work has basically modified, and corporations will seemingly by no means return to a conventional nine-to-five, in-office schedule.

Seventy-two p.c of firms report that their tradition improved whereas working a hybrid work mannequin. Apparently, 62% of this group mentioned that their tradition has improved because the begin of the pandemic. Additionally, 58% of firms mentioned well being and wellness of workers is best now than pre-pandemic.

SEE: Residence vs. workplace: Why there’s such a disconnect between staff and employers

Francisco J. Acoba, principal, technique and transactions for company actual property consulting at Ernst & Younger, mentioned that these enhancements in firm tradition could be attributed, partly, to raised collaboration. 

“Actually, 53% of firms that highlighted deterioration in tradition through the pandemic weren’t in a position to keep efficient worker collaboration,” he mentioned. “Poor or ineffective collaboration know-how was a possible contributor to this problem.”

The survey additionally discovered that 75% of firms can see a future with no centralized workspace. Solely 13% of firms anticipate to have 90% or extra of workers within the workplace full-time post-COVID-19. The survey additionally discovered that 70-85% of respondents say their present set-up is as or more practical than how they labored pre-COVID-19.

“In a future the place firms do not need a single dominant work location, the significance of nurturing and constructing a robust company tradition grows much more essential,” Acoba mentioned.

Acoba recommends that firms outline the kinds of actions that must be performed within the workplace versus nearly and set expectations for the workforce to ease the transition to new methods of working. 

Telecom, insurance coverage, wealth and asset administration and know-how sectors have seen the most important enhancements in productiveness during the last 18 months, in response to the survey. The components driving this enchancment are: 

  • Extra environment friendly operations and processes
  • Higher worker collaboration
  • More practical R&D
  • Higher administration of workers

The index analysis additionally discovered that:

  • The long run is hybrid: What was once a common perspective on “the suitable place” to work has shifted as 87% of firms say the pandemic has modified the function of the workplace for his or her group.
  • Productiveness is up: In line with 57% of enterprise leaders, productiveness is best in the present day than it was pre-pandemic, as firms have discovered methods to boost productiveness with completely different working fashions. 
  • Small to midsize firms are discovering it simpler to adapt and thrive in a hybrid office: That is notably the case within the know-how and banking sectors, the place massive companies are discovering their present setup much less efficient than their smaller friends.

EY makes use of digital collaboration instruments, together with video conferencing, digital whiteboards/workspaces, unified communications, detailed coaching and responsive assist professionals to verify hybrid work is profitable, Acoba mentioned. 

“We additionally discovered that by offering extra flexibility, our workers have been higher in a position to schedule and construction their days to steadiness skilled and private commitments,” he mentioned. “For a lot of, this additionally enabled higher peer-to-peer and employee-to-manager conversations.” 

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